Want to cancel your flight?

If you want to cancel your flight you can contact us by email or telephone. Note that the flight is not canceled until you have received confirmation from us. You need to contact us as early as possible! Different airlines have different rules for how late you can cancel. You can also contact the airline directly to cancel your tickets.

Airline regulations generally do not permit refunds of canceled tickets. We must always comply with the airline’s regulations and cannot make our own exceptions. However, in some individual cases it is still possible to have airline tickets refunded. If you contact us, we can look into the specific conditions that apply to your ticket. If the airline permits refunds in the case of cancellation you will receive information on any charges for this before the cancellation is finalized.